Sat
10
Apr
2010
Customer Feedback: Derek Fisher
Share your feedback and experience here with us and other customers: (Please keep feedback constructive while being honest)
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- enizlysr (2010-05-24 08:51:35)
- Twitter Trackbacks for Customer Feedback: Derek Fisher - Upper Deck Retail [upperdeckretail.com] on Topsy.com (2010-04-16 15:28:40)
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- Twitter Trackbacks for Customer Feedback: Derek Fisher - Upper Deck Retail [upperdeckretail.com] on Topsy.com (2010-04-15 14:47:44)
23 Comments
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#1
I thought the signing went smoothly. I was surprise at how fast we got ushered through the signing. I did find the service very professional and kept us up to date. You guys really tried to accomodate the fans with the photos. Thanks!
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#2
Overall everything went great. Bob the manager kept everyone up to date, even though Derek was late due to a practice shoot around. We were able to take pictures, which helps alot when your at these type of signings. The people helping out made everything go the way it should go. No complaints here. It was a great experience, and I will be back again. Thanx Upper Deck and Sports Authority!
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#3
oops. I mean a big thanx to Upper Deck and Sports Integrity...
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#4
Awesome job to Upper Deck and Sports Integrity! Thought it was very smooth considering D-Fish was late. Thank You! Keep the signing rolling.
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#5
I'd like to thank everybody who came to the signing today. I think it went pretty well considering Derek was a little late. I appreciate everybody waiting patiently and hopefully everybody had a good time.
I'd like to thank Joe and Robert,the promoters, for a smooth ticket buying experience. Looking forward to our next signing and keep an eye out for who will be coming next.
Again, to all of our fans who came out a big Thank You and we'll see you soon for our next event! Bob Nevarez - Manager -
#6
My wife and I had a wonderful time at the signing today. Props to Upper Deck especially Bob the mgr keeping us up to date on Fisher's arrival. Sports Integrity also did a fantastic job promoting this event. Everything went very smoothly.Also a big thank you to Derek Fisher for coming down to HB to sign for the fans. We look forward to your next Laker signing event there at Upper Deck.
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#7
Great event! You guys are very professional. The previous Fisher signing through Slam&Jam was badly organized and humungously disappointing. Also I felt the fans were treated badly by the rude Slam&Jam promoters. Bob was very on top of things and SI is awesome. Keep up the great work.
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#8
great event thank you to everyone involved hopefully there will be more great events
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#9
I want to thank everyone who came out to the Fisher signing. Thanks for your support. I also want to thank Bob and Tim from Upper Deck for having us again and we look forward to more signings. I am very happy to see everyone had a great time and we really did try to do our best with the photos granted that initially no photos at all were allowed.
Stay tuned for more upcoming signings. Thanks again to everyone we really appreciate it! -
#10
Photos were ALLOWED?!!! Last second change? That's awesome! considering last Fish appearance at UDR the cameras were snuffed.
I couldn't attend this signing... I will next signing at UDR for sure! -
#11
I had an absolutely awesome time, well informed, very friendly and extremely efficient. I cannot wait until the next Lakers signing.
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#12
I didn't get to attend the Fisher signing or the previous ones held by Sports Integrity. However, I was wondering do they still sell items like jerseys, balls, and custom canvases at the signings like SlamandJam did before? Thanks!
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#13
Great stuff, everything went smooth and it was a good time. Only complaint was the items that were sold for the signing. I was really looking forward to getting a 16x20 of the Finals shot from last year but was greatly disappointed that the picture had his name as well as the paragraph of the shot, I thought it looked tacky and didn't want to spend $25 on something I didn't really like, I ended up going with a 8x10 of which were not great photos. In previous signings SlamandJam would have a variety of pictures including great shots like the players with the trophy, action shots, etc. I didn't like that there were no sleeves to put the pictures in once purchased. I can understand for the 16x20s but you guys should provide the sleeves for the 8x10s, luckily I had some extras in the car.
All in all it was great, please just have more of a photo selection next time.
Thanks. -
#14
I agree with lakermurph. If you have signings, you should have a selection of pictures, 8x10s, 16x20s, jerseys, basketballs, just in case people don't have anything, or maybe if someone wants to purchase something else to get signed. It would help when you do have other laker signings, that championship photos would go good with whoever that signing is for, since we did win it all in 2009. Themed photos work well. I strongly agree that for the price of the photo purchased, that a sturdy top load be provided. I seen an older guy that purchased a 16x20 and he was having trouble holding it and trying not to bend it. It didn't help when the wind started blowing, that could've been a disappointment if he dropped it or his picture was all bent or wrinkled. Please try to provide a selection. Just a suggestion for future signings. Thanx!
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#15
We did have items to sell - jerseys, 2 diff 8x10 photos and 3 diff 16x20s as well as basketballs. We can get toploaders for 16x20s and they will be $5 Actually Upper Deck sells them so they were available and some people bought them.
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#16
Oh I understand. Just a little more selection would help. But overall, you guys are doing great so far. Thanx again so much!
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#17
Sports Integrity did a wonderful job. I am very impressed with your organization and the way the signing was handled. But, the manager of the UD Store went above and beyond for my children, even giving SPX packs and making my kids happy. My children's happiness is paramount, and the UD store delivered by making it comfortable and inviting to children. Great job guys, looking forward to Gasol early next season, or any other laker that comes.
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#18
Thanks Laker4Life - I hear you!
Magic Laker - Thanks for the comments! Bob is a great guy I agree!
Looks like we may have Robert Horry and possibly Kurt Rambis next month. I a waiting for confirmations. I will keep you informed.
Thanks again! -
#19
Of all the different signing events I've been to this was actually the smoothest one. it would've been nice to have had a photo with Fish but I understand. The crew was great they even offered to take a photo of me with fish in the picture (in the background of course) which was awesome they didn't have to do that but they did. The line moved quickly and everybody was very professional...I would go to Upper Deck/Sports Integrity signings again, GREAT JOB GUYS!!!
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#20
WOULD LOVE TO MEET JERRY WEST
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#21
Thats awesome news about Robert Horry. Even better to hear about possibly Gasol signing at Upper Deck. How bout Artest or Sasha?? Again we have to say that you both did an awesome job with the Fisher signing. We were very impressed on how you handled the signing. And big props to Bob!!!!.... he's the man
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#22
Hey Sports Integrity, When you get Horry will you be selling 16x20's of him hitting the game winner versus the Kings? I can never find that picture. Thanks By the way, the Fisher signing was great! Thanks
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#23
did you guys "upperdeck" get video of the signing? like the ones in the past?

